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	<title>Comments for System Soup</title>
	<atom:link href="http://www.systemsoup.org/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.systemsoup.org</link>
	<description>Thoughts on devops, and random sysadmin related rambles.</description>
	<lastBuildDate>Tue, 16 Feb 2010 07:30:04 +0000</lastBuildDate>
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		<title>Comment on DevOps and Agile Operations books by Matthias Marschall</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-24</link>
		<dc:creator>Matthias Marschall</dc:creator>
		<pubDate>Tue, 16 Feb 2010 07:30:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-24</guid>
		<description>I really profit a lot from the Lean Software Development books by Mary and Tom Poppendieck. Their latest book is really excellent, too:

&lt;a href=&quot;http://www.amazon.com/Leading-Lean-Software-Development-Results/dp/0321620704&quot; rel=&quot;nofollow&quot;&gt;Leading Lean Software Development: Results Are not the Point&lt;/a&gt;

For me, especially the Lean practices are a very good fit for operations and sysadmin work.</description>
		<content:encoded><![CDATA[<p>I really profit a lot from the Lean Software Development books by Mary and Tom Poppendieck. Their latest book is really excellent, too:</p>
<p><a href="http://www.amazon.com/Leading-Lean-Software-Development-Results/dp/0321620704" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.amazon.com/Leading-Lean-Software-Development-Results/dp/0321620704?referer=');">Leading Lean Software Development: Results Are not the Point</a></p>
<p>For me, especially the Lean practices are a very good fit for operations and sysadmin work.</p>
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		<title>Comment on DevOps and Agile Operations books by Stephen Nelson-Smith</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-23</link>
		<dc:creator>Stephen Nelson-Smith</dc:creator>
		<pubDate>Sun, 14 Feb 2010 22:44:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-23</guid>
		<description>Oh and further, on the &#039;soft skills&#039; side:

* Getting Things Done, David Allen,
* Getting Real, Fried et al.
* Crucial Conversations, Patterson et al.
* Crucial Confrontations, Patterson et al.
* Getting to Yes, Fisher et al.</description>
		<content:encoded><![CDATA[<p>Oh and further, on the &#8217;soft skills&#8217; side:</p>
<p>* Getting Things Done, David Allen,<br />
* Getting Real, Fried et al.<br />
* Crucial Conversations, Patterson et al.<br />
* Crucial Confrontations, Patterson et al.<br />
* Getting to Yes, Fisher et al.</p>
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		<title>Comment on DevOps and Agile Operations books by Stephen Nelson-Smith</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-22</link>
		<dc:creator>Stephen Nelson-Smith</dc:creator>
		<pubDate>Sun, 14 Feb 2010 22:21:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-22</guid>
		<description>Hi Mike,

Good books.  I&#039;d add the following:

* High Performance MySQL (2nd edition), Zaitsev et al.
* Pro MySQL, Kruckenberg &amp; Pipes

Both excellent, up-to-date, detailed books - on my desk at all times.

* Extreme Programming Explained (both editions - the first is more polemical), Kent Beck
* Agile Estimating and Planning, Mike Cohn 
* Agile Software Development with Scrum, Schwaber &amp; Beedle

This trio represents an excellent introduction to building software in an Agile manner.

* The Ruby Way (2nd edition), Hal Fulton
* The Ruby Programming Language, Flanagan &amp; Matsumoto

The two best Ruby books - the Ruby Way is  hands-on, cookbook style, the second is now my standard reference, although I do keep the Pickaxe book to hand too.

* Dive into Python, Mark Pilgrim

One of the best ever &#039;learn to program&#039; books - assumes the reader knows how to program already.

* Classic Shell Scripting, Robbins &amp; Beebe

The best shell scripting book I&#039;ve come across.  Use alongside the online Advanced Bash Scripting guide, and the O&#039;Reilly Sed and Awk book.

* Mastering Regular Expressions (3rd Edition)

Both an excellent introduction and a useful reference work.

* The Little Schemer (4th edition)

Perfect introduction to thinking functionally

* DNS &amp; Bind (5th edition), Liu &amp; Albitz 

Essential reading - DNS underpins pretty much everything we do.

* Sendmail (2nd &amp; 3rd edition), Bryan Costales

The second edition has a comprehensive introduction to SMTP - worth having even if you don&#039;t use sendmail.  If you do use sendmail, the 3rd edition and also the cookbook are required reading.  Otherwise I recommend;

* The Exim SMTP Mail Server, Philip Hazel

* Backup &amp; Recovery, W.Curtis Preston

Super treatment of the hugely important task of backup and recovery - will aid understanding as well as provide technical guidance.

* Scalable Internet Architectures, Theo Schlossnagle

A must read for anyone involved it trying to scale any project.

* Optimizing Linux, Phillip Ezolt

Good overview of Linux performance tuning.

* RHEL 5 Unleased, Tammy Fox

The best one-volume RHEL/CentOS book on the market.</description>
		<content:encoded><![CDATA[<p>Hi Mike,</p>
<p>Good books.  I&#8217;d add the following:</p>
<p>* High Performance MySQL (2nd edition), Zaitsev et al.<br />
* Pro MySQL, Kruckenberg &amp; Pipes</p>
<p>Both excellent, up-to-date, detailed books &#8211; on my desk at all times.</p>
<p>* Extreme Programming Explained (both editions &#8211; the first is more polemical), Kent Beck<br />
* Agile Estimating and Planning, Mike Cohn<br />
* Agile Software Development with Scrum, Schwaber &amp; Beedle</p>
<p>This trio represents an excellent introduction to building software in an Agile manner.</p>
<p>* The Ruby Way (2nd edition), Hal Fulton<br />
* The Ruby Programming Language, Flanagan &amp; Matsumoto</p>
<p>The two best Ruby books &#8211; the Ruby Way is  hands-on, cookbook style, the second is now my standard reference, although I do keep the Pickaxe book to hand too.</p>
<p>* Dive into Python, Mark Pilgrim</p>
<p>One of the best ever &#8216;learn to program&#8217; books &#8211; assumes the reader knows how to program already.</p>
<p>* Classic Shell Scripting, Robbins &amp; Beebe</p>
<p>The best shell scripting book I&#8217;ve come across.  Use alongside the online Advanced Bash Scripting guide, and the O&#8217;Reilly Sed and Awk book.</p>
<p>* Mastering Regular Expressions (3rd Edition)</p>
<p>Both an excellent introduction and a useful reference work.</p>
<p>* The Little Schemer (4th edition)</p>
<p>Perfect introduction to thinking functionally</p>
<p>* DNS &amp; Bind (5th edition), Liu &amp; Albitz </p>
<p>Essential reading &#8211; DNS underpins pretty much everything we do.</p>
<p>* Sendmail (2nd &amp; 3rd edition), Bryan Costales</p>
<p>The second edition has a comprehensive introduction to SMTP &#8211; worth having even if you don&#8217;t use sendmail.  If you do use sendmail, the 3rd edition and also the cookbook are required reading.  Otherwise I recommend;</p>
<p>* The Exim SMTP Mail Server, Philip Hazel</p>
<p>* Backup &amp; Recovery, W.Curtis Preston</p>
<p>Super treatment of the hugely important task of backup and recovery &#8211; will aid understanding as well as provide technical guidance.</p>
<p>* Scalable Internet Architectures, Theo Schlossnagle</p>
<p>A must read for anyone involved it trying to scale any project.</p>
<p>* Optimizing Linux, Phillip Ezolt</p>
<p>Good overview of Linux performance tuning.</p>
<p>* RHEL 5 Unleased, Tammy Fox</p>
<p>The best one-volume RHEL/CentOS book on the market.</p>
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		<title>Comment on DevOps and Agile Operations books by Patrick Debois</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-21</link>
		<dc:creator>Patrick Debois</dc:creator>
		<pubDate>Sun, 14 Feb 2010 19:11:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-21</guid>
		<description>Mike, I&#039;ve hesitated too on the Puppet book, and has the same sentiment as you. And yes the Visible Ops is a great *pratical* book on introducing good changement and other ITIL practices.

* ITSkeptic books - http://www.itskeptic.org/books
Tongue in cheek ITIL, love it.

* Head First Design Patterns - http://oreilly.com/catalog/9780596007126
Clear simple description on design patterns, something a lot of sysadmins don&#039;t know from scripting only

* Kanban book coming up by David Anderson - http://www.agilemanagement.net/
Not yet published but read a preview. Great explanation why flow is important and how to work with specialists 

* Ruby for System Administration - http://www.apress.com/book/view/1590598210
Somewhat dated, but has a nice chapter on creating DSL&#039;s 

* Practical TDD and Acceptance TDD for Java Developers - http://www.manning.com/koskela/
While in Java, it&#039;s a great resource on things you can do with TDD and how to tackle problems.

Aaaah, too many great books ;-)</description>
		<content:encoded><![CDATA[<p>Mike, I&#8217;ve hesitated too on the Puppet book, and has the same sentiment as you. And yes the Visible Ops is a great *pratical* book on introducing good changement and other ITIL practices.</p>
<p>* ITSkeptic books &#8211; <a href="http://www.itskeptic.org/books" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.itskeptic.org/books?referer=');">http://www.itskeptic.org/books</a><br />
Tongue in cheek ITIL, love it.</p>
<p>* Head First Design Patterns &#8211; <a href="http://oreilly.com/catalog/9780596007126" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/oreilly.com/catalog/9780596007126?referer=');">http://oreilly.com/catalog/9780596007126</a><br />
Clear simple description on design patterns, something a lot of sysadmins don&#8217;t know from scripting only</p>
<p>* Kanban book coming up by David Anderson &#8211; <a href="http://www.agilemanagement.net/" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.agilemanagement.net/?referer=');">http://www.agilemanagement.net/</a><br />
Not yet published but read a preview. Great explanation why flow is important and how to work with specialists </p>
<p>* Ruby for System Administration &#8211; <a href="http://www.apress.com/book/view/1590598210" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.apress.com/book/view/1590598210?referer=');">http://www.apress.com/book/view/1590598210</a><br />
Somewhat dated, but has a nice chapter on creating DSL&#8217;s </p>
<p>* Practical TDD and Acceptance TDD for Java Developers &#8211; <a href="http://www.manning.com/koskela/" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.manning.com/koskela/?referer=');">http://www.manning.com/koskela/</a><br />
While in Java, it&#8217;s a great resource on things you can do with TDD and how to tackle problems.</p>
<p>Aaaah, too many great books ;-)</p>
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		<title>Comment on DevOps and Agile Operations books by mike</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-20</link>
		<dc:creator>mike</dc:creator>
		<pubDate>Sun, 14 Feb 2010 19:09:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-20</guid>
		<description>&lt;a href=&quot;#comment-17&quot; rel=&quot;nofollow&quot;&gt;@Lindsay Holmwood&lt;/a&gt; 

Will take a look Lindsay - after reading Release It! I&#039;m quite keen to get a few more of the PragProj process/story type books under my belt. Thanks for pointing it out.</description>
		<content:encoded><![CDATA[<p><a href="#comment-17" rel="nofollow">@Lindsay Holmwood</a> </p>
<p>Will take a look Lindsay &#8211; after reading Release It! I&#8217;m quite keen to get a few more of the PragProj process/story type books under my belt. Thanks for pointing it out.</p>
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		<title>Comment on DevOps and Agile Operations books by Brice Figureau</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-19</link>
		<dc:creator>Brice Figureau</dc:creator>
		<pubDate>Sun, 14 Feb 2010 18:45:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-19</guid>
		<description>I&#039;ll add:
Time Management for System Administrators, also from Tom Limoncelli.

Very good way of organizing your work day.</description>
		<content:encoded><![CDATA[<p>I&#8217;ll add:<br />
Time Management for System Administrators, also from Tom Limoncelli.</p>
<p>Very good way of organizing your work day.</p>
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		<title>Comment on DevOps and Agile Operations books by mike</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-18</link>
		<dc:creator>mike</dc:creator>
		<pubDate>Sun, 14 Feb 2010 18:03:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-18</guid>
		<description>Thanks Patrick!

I&#039;d considered putting Pulling Strings up on my list, but left it off as I didn&#039;t want to get too tool-specific. It&#039;s still one of the only books [I know of] that brings up the concept of configuration management in any significant detail though - albeit obviously focussing on the Puppet way of doing this - and based on that alone deserves a place on the list.

I haven&#039;t come across the other two books you mention, but will be ordering Visible Ops asap - looks like a great (and more importantly practical) boiling down of ITIL into something more generally usable. Is this a fair statement?</description>
		<content:encoded><![CDATA[<p>Thanks Patrick!</p>
<p>I&#8217;d considered putting Pulling Strings up on my list, but left it off as I didn&#8217;t want to get too tool-specific. It&#8217;s still one of the only books [I know of] that brings up the concept of configuration management in any significant detail though &#8211; albeit obviously focussing on the Puppet way of doing this &#8211; and based on that alone deserves a place on the list.</p>
<p>I haven&#8217;t come across the other two books you mention, but will be ordering Visible Ops asap &#8211; looks like a great (and more importantly practical) boiling down of ITIL into something more generally usable. Is this a fair statement?</p>
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		<title>Comment on DevOps and Agile Operations books by Lindsay Holmwood</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-17</link>
		<dc:creator>Lindsay Holmwood</dc:creator>
		<pubDate>Sun, 14 Feb 2010 17:55:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-17</guid>
		<description>I&#039;ve found &quot;Practices of an Agile Developer&quot; (PragProg) to be a great reference. Nothing amazingly DevOps-ish about it, but it lays out a lot of agile principles really clearly.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve found &#8220;Practices of an Agile Developer&#8221; (PragProg) to be a great reference. Nothing amazingly DevOps-ish about it, but it lays out a lot of agile principles really clearly.</p>
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		<title>Comment on DevOps and Agile Operations books by Patrick Debois</title>
		<link>http://www.systemsoup.org/2010/02/devops-and-agile-operations-books/comment-page-1/#comment-16</link>
		<dc:creator>Patrick Debois</dc:creator>
		<pubDate>Sun, 14 Feb 2010 17:51:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=23#comment-16</guid>
		<description>Hi Mike, nice list

I would also recommend the following books:
* Visible Ops: http://www.itpi.org/home/visibleops.php
* Art Capacity Planning and Scaling Resources - http://www.amazon.com/dp/0596518579
* Pulling Strings with Puppet - http://www.amazon.com/dp/1590599780</description>
		<content:encoded><![CDATA[<p>Hi Mike, nice list</p>
<p>I would also recommend the following books:<br />
* Visible Ops: <a href="http://www.itpi.org/home/visibleops.php" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.itpi.org/home/visibleops.php?referer=');">http://www.itpi.org/home/visibleops.php</a><br />
* Art Capacity Planning and Scaling Resources &#8211; <a href="http://www.amazon.com/dp/0596518579" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.amazon.com/dp/0596518579?referer=');">http://www.amazon.com/dp/0596518579</a><br />
* Pulling Strings with Puppet &#8211; <a href="http://www.amazon.com/dp/1590599780" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.amazon.com/dp/1590599780?referer=');">http://www.amazon.com/dp/1590599780</a></p>
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		<title>Comment on Our first Kanban board for IT Operations and Support by Paul</title>
		<link>http://www.systemsoup.org/2009/12/our-first-kanban-board-for-it-operations-and-support/comment-page-1/#comment-15</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Wed, 10 Feb 2010 21:41:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=15#comment-15</guid>
		<description>From my experience better than dividing the board into three areas, you can use colorful cards and label it: blue - Support Bucket, red - Emergency and green -normal workflow.
Tool which supports it is http://kanbantool.com</description>
		<content:encoded><![CDATA[<p>From my experience better than dividing the board into three areas, you can use colorful cards and label it: blue &#8211; Support Bucket, red &#8211; Emergency and green -normal workflow.<br />
Tool which supports it is <a href="http://kanbantool.com" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/kanbantool.com?referer=');">http://kanbantool.com</a></p>
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		<title>Comment on Our first Kanban board for IT Operations and Support by Adam Fletcher</title>
		<link>http://www.systemsoup.org/2009/12/our-first-kanban-board-for-it-operations-and-support/comment-page-1/#comment-3</link>
		<dc:creator>Adam Fletcher</dc:creator>
		<pubDate>Fri, 04 Dec 2009 04:33:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=15#comment-3</guid>
		<description>Interesting article. We do something similar where I work, evolved over time. I like this approach much better because it captures the dynamic nature of operations. Ops people need to balance time spent on emergencies, ongoing maintenance, and planned project work, and because of this balance traditional project planning fails. 
 
This process of triage of planned/unplanned work can be codified into software such as RT or other work/ticket tracking software, and doing so adds searching &amp; reporting so you can do lots of analysis on the data you create.

-Adam</description>
		<content:encoded><![CDATA[<p>Interesting article. We do something similar where I work, evolved over time. I like this approach much better because it captures the dynamic nature of operations. Ops people need to balance time spent on emergencies, ongoing maintenance, and planned project work, and because of this balance traditional project planning fails. </p>
<p>This process of triage of planned/unplanned work can be codified into software such as RT or other work/ticket tracking software, and doing so adds searching &amp; reporting so you can do lots of analysis on the data you create.</p>
<p>-Adam</p>
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		<title>Comment on Our first Kanban board for IT Operations and Support by Gildas Le Nadan</title>
		<link>http://www.systemsoup.org/2009/12/our-first-kanban-board-for-it-operations-and-support/comment-page-1/#comment-2</link>
		<dc:creator>Gildas Le Nadan</dc:creator>
		<pubDate>Thu, 03 Dec 2009 22:26:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.systemsoup.org/?p=15#comment-2</guid>
		<description>Hi Mike!

Good to see you&#039;re trying some of the stuff from devopsdays&#039;09 at home :)

I will be particularly interested to follow what comes out of this experiment, since I think it is quite similar to the situation I was in at my previous job.

I think the board description should read:
&quot;The board is divided into three areas: Support Bucket (Blue); Emergency (Red); and normal workflow (Green).&quot;

Best of luck!
Gildas</description>
		<content:encoded><![CDATA[<p>Hi Mike!</p>
<p>Good to see you&#8217;re trying some of the stuff from devopsdays&#8217;09 at home :)</p>
<p>I will be particularly interested to follow what comes out of this experiment, since I think it is quite similar to the situation I was in at my previous job.</p>
<p>I think the board description should read:<br />
&#8220;The board is divided into three areas: Support Bucket (Blue); Emergency (Red); and normal workflow (Green).&#8221;</p>
<p>Best of luck!<br />
Gildas</p>
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